Frequently Asked Questions

What is the best way to contact CleanLight USA?

The best way to contact us is by emailing info@stoppowderymildew.com. We generally answer emails by the next business day.

Can CleanLight USA help me with a commercial application?

The CleanLight retail line is based on success of our commercial line. Email us or call us to hear what we can offer your commercial or large scale operation.

Where do you ship from?

All our products in our webshop are shipped from Wageningen, The Netherlands. 

The shipment takes 1 to 3 business days to arrive.

Do you offer express shipping?

Yes, we ship all our products with UPS Express. The shipment takes 1 to 3 business days to arrive.

How long will the lamps last?

CleanLight NL the Dutch company that partners with CleanLight USA, recommends replacing the lamp every two years in both the CleanLight Pro and Hobby Unit. This works out to between 4000 – 6500 hours of use. The Lamp in the CleanLight Air should be replace once a year with continuous use.

Do you sell replacement lamps and filters?

Absolutely. CleanLight USA can get replacement lamps and filters for the CleanLight Hobby Unit, CleanLight Pro and CleanLight Air. Please go to our store to order them or click here.

How many square feet will the CleanLight Air treat?

The CleanLight Air will treat rooms up to 100 cubic meters or 3500 square feet. What does this mean in square feet? If your ceiling is eight feet high, than CleanLight will treat a 437.5 square foot room.

If my room is smaller than 437.5 square feet can I still use the CleanLight Air?

The CleanLight Air will work in rooms smaller than 437.5 square feet. There is no minimum square foot requirement.

Will the CleanLight Air work in rooms larger than 3500 cubic feet?

Most of our growers will purchase multiple units if there room is larger than 3500 cubic feet. We then suggest putting the units on opposite sides of the room.

Still have an unanswered question?

Call us on: +1 (415) 527-0887 or send us a message

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